Tuesday, August 19, 2008

Mail order in America
Since a great number of Americans shop online these days, the competitive pressure to deliver products cheaply and efficiently is quite high. It is considered "typical" to order a product on Monday, and have it arrive by Thursday, for example. But today, we have a rare extreme example.

Since we now have kids, we need to figure out how to carry all of our "stuff" when we go on longer car trips. G and I debated many solutions, and at least one of the cheaper ones was to supplement the car's storage with a waterproof, soft-sided roof carrier.

I called one vendor that sold this product (in Seattle, Washington), explained that we needed it by this weekend, and asked if they could guarantee it by Friday. They indicated they could, and could even meet this with their standard "ground" shipping, which is free (since the product cost just over $100). With this assurance, I ordered the carrier from their web site just before noon on Monday.

Well, I just received the tracking information, and it is rather amazing - it is going to be delivered today (Tuesday). Here is the tracking information:

Recorded activity for UPS tracking number 1Z58FV860342192663:
DateTimeLocationActivity
8/19/20086:39:00 AMHENRIETTA, NY, USOUT FOR DELIVERY
8/19/20086:28:00 AMHENRIETTA, NY, USARRIVAL SCAN
8/19/20084:16:00 AME. SYRACUSE, NY, USDEPARTURE SCAN
8/19/20081:50:00 AME. SYRACUSE, NY, USLOCATION SCAN
8/19/200812:33:00 AME. SYRACUSE, NY, USARRIVAL SCAN
8/18/20088:58:00 PMWILLIAMSPORT, PA, USDEPARTURE SCAN
8/18/20088:24:00 PMWILLIAMSPORT, PA, USORIGIN SCAN
8/18/20085:05:53 PM, , USBILLING INFORMATION RECEIVED

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